Job Description

Job Description

Job Description

American Heritage Credit Union, a $5.3+ billion credit union, has an immediate opening for a Contract Administrator II.

As a Contract Administrator, you would be responsible for drafting, reviewing, negotiating, and managing commercial agreements throughout the full contract lifecycle, from intake through renewal. Ensures compliance with legal and policy requirements, serves as the primary liaison for internal and external contract matters, and supports risk mitigation, process improvement, and maintenance of an accurate, auditable contract repository. Collaborate with senior management and legal counsel to align contracts with the credit union's strategic and risk objectives.

RESPONSIBILITIES INCLUDE:

• Assist Risk Manager with maintaining a highly motivated, well-trained staff and providing input to evaluate job performance of staff in a timely manner to ensure quality of work and service to members and staff.
• Train and mentor new Vendor Risk Analyst staff in related workflows.
• Draft, review, and negotiate credit union contracts, agreements, disclosures, amendments, non-disclosure agreements (NDAs), and addenda to align with business requirements and compliance with applicable laws, regulations, and internal policies.
• Manage the end‑to‑end contract lifecycle: intake, drafting, redlining, approvals, signature, amendments, renewals, and closeout.
• Serve as the primary point of contact for contract issues between internal stakeholders (legal, procurement, finance, business units) and external parties (vendors, members, partners).
• Analyze contract language to identify risks, inconsistencies, or unfavorable terms and recommend revisions or negotiate alternative language with vendors in coordination with Legal and business owners.
• Ensure that any contract terms agreed to would do not adversely affect the credit union's safety and soundness, regardless of contract performance.
• Communicate contract terms and conditions to managers and other stakeholders, ensuring they understand obligations, risks, and critical milestones.
• Coordinate with legal counsel with appropriate expertise and experience, to review contracts and third-party arrangements to ensure equitable contracts and compliance with applicable state and federal laws and regulations.
• Support the procurement process by assisting with RFPs/RFIs/RFQs, tracking proposal responses, and helping evaluate vendor contract terms and pricing.
• Maintain a centralized contract repository, ensure complete, current copies of fully executed agreements, and track key dates such as renewals, expirations, and notice periods.
• Monitor contractual obligations, key dates, SLAs, and deliverables, escalating issues and driving remediation when terms are not met.
• Coordinate signature routing and execution for contracts, NDAs, and related documents and ensure timely return of fully executed copies to vendors and internal stakeholders.
• Collaborate with vendor management and business owners to ensure contracts address performance metrics, service levels, and regulatory or audit expectations for critical and high‑risk vendors.
• Assist with ongoing monitoring by providing contract summaries, key term matrices, and reports of upcoming renewals or required renegotiations.
• Support compliance by confirming that contracts include required provisions related to information security, privacy, business continuity, regulatory access, and audit rights, and escalating issues as needed.
• Respond to internal inquiries about contract terms, coordinate resolution of contract‑related issues or disputes with vendors, and document outcomes.
• Develop and maintain standardized contract templates, clause libraries, standard processes, and procedures to support efficient, consistent contract administration across the credit union.
• Perform reviews on internal controls implemented by vendors for ensuring to assess regulatory compliance and adherence to the agreed‑upon practices, as needed.
• Monitor and analyze developing trends and changes in laws, rules, regulations, and compliance requirements, and make recommendations to update contract terms to comply with as needed to maintain compliance with new laws and regulations.
• Maintain regular, direct and informal communication with all levels of employees and management to build trust and obtain information to assist in maintaining an effective vendor compliance program.
• Respond to legal audit, and regulatory exam requests and perform special projects, research, analyses, and other duties as assigned.
• Ensure contracts follow the credit union's approval and signature authorities by confirming required internal approvals are obtained before execution.
• Maintain clear documentation and audit trails for key contract decisions, non‑standard terms, and negotiation outcomes to support internal audits and regulatory examinations.
• Assist in tracking contract‑related metrics (such as cycle times and renewal timelines) and recommend improvements to templates, workflows, or procedures to enhance efficiency and risk mitigation.
• Provide basic guidance to internal stakeholders on standard contract processes and terms, escalating complex questions to legal counsel or senior management as appropriate.

QUALIFICATIONS:

• Three to five years of experience in contract analysis, vendor management, procurement, or related work, preferably within a credit union, bank, or other financial institution.
• Working knowledge of contract structure and common clauses (e.g., indemnity, limitation of liability, data security, SLAs, termination, confidentiality).
• Bachelor's degree in business, law, finance, or a related field; experience in contracts, procurement, legal, or vendor management.
• Vendor contract or paralegal certification(s) preferred.
• Strong analytical skills, financial analysis skills and attention to detail, with the ability to identify risk and financial or operational impacts in contract language.
• Knowledgeable with contract law and regulatory compliance.
• Excellent negotiation, risk management, and stakeholder‑management skills to balance risk and business objectives.
• Solid project and time management skills to handle multiple contracts, deadlines, and approvals in parallel.
• Advanced working knowledge of Microsoft suite (Word, Excel, MS Outlook, PowerPoint).
• Experience with contract management or vendor management systems is preferred.
• Must be able to analyze complicated factual situations, apply functional principles, and develop solutions.
• Reliable and thorough with a deep commitment to quality and accuracy.
• Must be self-motivated and able to work independently with minimal supervision.
• Strong team player and strong business acumen.

Our commitment to your success is enhanced by our competitive salary commensurate with experience and an extensive benefits package including paid time off, health benefits, 401(k) with a generous company match, and future growth opportunities within the company. We work to maintain the best possible professional and environmentally friendly atmosphere for our employees.

EOE                  M/F/D/V

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