Job Description

Lobby AttendantWe are seeking a friendly and detail-oriented Lobby Attendant to help maintain a clean, welcoming, and polished environment for all guests. In this role, you’ll be responsible for cleaning and organizing public areas, responding to guest needs, and ensuring the lobby and surrounding spaces consistently reflect our high standards. Ideal candidates are dependable, take pride in their work, and enjoy creating positive first impressions.Key ResponsibilitiesYou will be the first impression of our hotel, ensuring guests feel welcomed and comfortable in our beautifully maintained lobby.Your daily tasks will include greeting guests, keeping the lobby clean and organized, and providing assistance as needed.You will report to the Front Office Manager or Director of Rooms.A career as a lobby attendant can lead to opportunities in various roles within the hospitality industry, such as front desk agent, concierge, or even a management position in hotel operations.Education & ExperienceHotel experience is always a plus! Applicants should have:A combination of education and experienceWhat You’ll Need to SucceedEligible to work in the United StatesSufficient education and/or literacy needed to identify and read product labels and to communicate with guests about job-related needs.Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodationsAvailability to work a flexible schedule, including evenings, weekends, and holidays if neededA warm, professional demeanor that reflects HVMG’s Culture of Excellence by showing a warm smile, friendly personality, and positive attitude.This position may require a varied schedule, including evenings, nights, weekends, and holidays. Please share your scheduling needs.Why Our Associates Love HVMGCareer growth opportunities across our nationwide portfolioFlexible schedulingAccess up to 40% of your earned wages before payday with PayActivePaid Time Off (PTO) and Paid HolidaysFull healthcare benefits: medical, dental, and vision401(k) with guaranteed 4% match and no vesting periodExclusive hotel and food & beverage discountsAbout HVMGOur Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

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